I Have Fallen, and I Can’t Get Up

How Could Telemedicine Improve the Medical Services and Help Eliminates Distance Barriers

Telemedicine improves the access to medical services and helps eliminate distance barriers. In this project, we were assigned with a persona and asked to complete a series of tasks ranging from scenarios, storyboard, workflow, wireframes, user interface, visual effects, etc. The final outputs are demo videos and prototypes demonstrating how telemedicine will be involved in our daily life in the future.

Understand your patient

A Persona is created based on the basic persona we were assigned and primary and secondary researches we did. At this stage, we tried to identify our user and understand his goal, traits and the contextual information.

Kyle is a 27-year-old male lives in Manhattan, who owns a coffee shop. He works as a barista in his own shop during his spare time. He’s a tech geek who’d like to explore any new technology. He is generally healthy as he works out. But since he is an ultra-marathon cyclist, it is inevitable that he will get injured sometimes. Kyle has Hemophobia after a Post-traumatic stress disorder (PTSD) and he doesn’t like to go to the hospital. Considering his conditions, he signed up a program with the hospital for the special medical assistance. On a cycling trip to Texas he gets into an accident and breaks his wrist.

Explore how their quality of life might be improved with telemedicine

We created four scenarios using different technologies ranging from realistic to futuristic. The goal is to really be creative and reimagine the current medical experience.


We iteratively developed one of those scenarios into an interaction and narrative that portrays the arc of a telemedicine experience for our persona. Our concept is to develop a holistic health care system that provides efficient and effective medical care with the use of body-worn sensors, patient-doctor telecommunication and gamified physical therapy.


1. Body-worn Sensors Monitor Patient’s Vital Signs



2. Multi-layered Doctor-Patient Communication Improves Care and Saves Time


3. Gamified Physical Theraphy That Better Motivates Patients

Biostamp is a body-worn sensor that is flexible and soft and naturally conforms to the contours of the human body. The sensors within collect data such as body temperature, heart rate, brain activity, and exposure to ultraviolet radiation. Using near field communication, the BioStamp can upload its information to a nearby smartphone for analysis. BioStamp can be worn constantly (each lasts about two weeks), which changes the nature of medical diagnosis.

1. Real-time health monitor system

With the help of biostamp, the system is able to track patient’s vital signs, alert the patients when it detects irregular patterns and even could contact the hospital in emergency. Instead of patients searching for medical care, the care comes for them.

A flow explains how the system works.

The dashboard used to monitor and manage patients, inventory, etc. When abnormal vital sign detected and confirmed, Kyle would be marked as emergent case and get sent to the hospital.

2. Multi-layered doctor-patient communication

It is a platform that bridges the gap between doctor-patient communication by utilizing the power of machine learning and aligning the needs of the patients with different levels of care.

As part of the patient side platform, the mobile diagnosis tool provides alternative health care in non-emergent scenarios. It saves both patient’s and care provider’s time and resource.

This video demonstrate a typical process of submitting an online diagnosis case. User will need to provide different types of information about the case in order to get more accurate diagnosis.

3. Gamified physical therapy

After Kyle gets his cast removed, he needs to do physical therapy to reduce stiffness and restore movement. The gamified therapy would make he be more motivated and engaged. What’s more, doctor could easily manage and track his progress on the dashboard.

Therapy Demo: This video demonstrates how the system works and helps Kyle to recover.

Therapy Demo: An alternative solution – a Kinect-based Taichi-inspired therapy game that effects medical benefits for preventing falls, mental health, and general health in elderly people.

User Testing: As one of the final deliverable, we used Kinect to build a quick demo for the gamified therapy idea. This video captures how people were testing the game.

Vivian Wang, Dafnee Zambrano